Automotive · Finance
GAP and Warranty Admin Guides
An administrator's handbook explaining how GAP and extended warranty contracts are sold, registered, cancelled, and claimed against at a dealership.
What it usually contains
- Product coverage terms, exclusions, and eligibility rules by vehicle age and mileage
- Contract remittance and registration steps with submission deadlines
- Cancellation and refund calculation methods, including pro-rata and short-rate rules
- Claims filing procedures, required documentation, and authorization limits
- Rate tables, dealer cost versus retail pricing, and chargeback conditions
What the assistant uses it for
Use it to answer how to register or cancel a GAP or service contract, how a customer refund is calculated, and what paperwork a claim or a lender payoff shortfall requires. It also clarifies who approves repairs and when a dealer owes back unearned commission.
How it is versioned
A document of this type has exactly one current version at a time. Upload a revision and it becomes the version that counts — the one before it is kept and dated, but is no longer what your assistant answers from. Nothing is ever deleted, so you can always show what this document said on a given date.
On one AI system
Everything your company knows.
One version that counts.
You already own the documents. We make them the only thing your AI is allowed to answer from, and we keep them current — so nobody quotes last year’s price by accident again.