Automotive · Service Department
Loaner Car Agreements
A signed contract that lets a service customer borrow a dealership vehicle while their own car is being repaired.
What it usually contains
- Borrower and driver's license details
- Loaner vehicle description, mileage, and fuel level at pickup and return
- Insurance requirements and liability for damage or tickets
- Rules on who may drive, mileage limits, smoking, and towing
- Return date, daily charges, and signature lines
What the assistant uses it for
Use it to answer who is allowed to drive a loaner, what happens if it is damaged, returned late, or returned with less fuel, and what fees or insurance proof the customer is responsible for.
How it is versioned
A document of this type has exactly one current version at a time. Upload a revision and it becomes the version that counts — the one before it is kept and dated, but is no longer what your assistant answers from. Nothing is ever deleted, so you can always show what this document said on a given date.
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