Automotive · Service Department
Recall Information
A notice listing open safety recalls for specific vehicles, the defect involved, and the free repair the dealer must perform.
What it usually contains
- Recall or campaign number and title
- Affected model years, models and VIN ranges
- Description of the defect and safety risk
- Repair or replacement procedure and parts needed
- Labor time allowance and warranty claim instructions
What the assistant uses it for
Use it to check whether a customer's vehicle has an outstanding recall, what work is required, and how the repair is authorized and paid. Also answers questions about parts availability, interim measures, and customer notification wording.
How it is versioned
A document of this type has exactly one current version at a time. Upload a revision and it becomes the version that counts — the one before it is kept and dated, but is no longer what your assistant answers from. Nothing is ever deleted, so you can always show what this document said on a given date.
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