Hospitality & Restaurant · Operations
Manager handoff notes
A shift-to-shift written record where an outgoing manager passes on what the next manager needs to know.
What it usually contains
- Sales and cover counts versus forecast for the shift
- Staffing gaps, call-outs, and late arrivals
- Guest complaints, comps, and unresolved issues
- Equipment breakdowns and maintenance calls placed
- Outstanding tasks, deliveries, prep needs, and reservations or events coming up
What the assistant uses it for
Use it to find out what happened on a given shift and what was left unfinished, including why a guest was comped, which equipment is down, or which staffing and prep problems the next manager must handle.
How it is versioned
A document of this type has exactly one current version at a time. Upload a revision and it becomes the version that counts — the one before it is kept and dated, but is no longer what your assistant answers from. Nothing is ever deleted, so you can always show what this document said on a given date.
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