Hospitality & Restaurant · Technology & Systems
Third-party delivery integration docs (UberEats, DoorDash, Grubhub)
Documentation covering how a restaurant's ordering and POS systems connect to outside delivery apps and keep menus, orders, and payouts in sync.
What it usually contains
- Menu mapping between POS items and each delivery app, including modifiers and pricing
- Order routing setup: tablets, POS injection, printers, and prep-time settings
- Store hours, pause/unpause, and item out-of-stock sync rules
- Commission rates, fees, and payout reconciliation notes
- Troubleshooting steps for missed, duplicate, or failed orders and support escalation contacts
What the assistant uses it for
Use it to answer how orders from each delivery platform reach the kitchen, how to update menus or prices across apps, and what to do when orders fail to arrive or totals don't match payouts.
How it is versioned
A document of this type has exactly one current version at a time. Upload a revision and it becomes the version that counts — the one before it is kept and dated, but is no longer what your assistant answers from. Nothing is ever deleted, so you can always show what this document said on a given date.
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