Hospitality & Restaurant · Training & HR
Code of conduct
A written statement of the behavior expected from staff at work, and what happens when those expectations are broken.
What it usually contains
- Rules on punctuality, uniform and personal grooming
- Guest service and language standards
- Policies on harassment, discrimination and bullying
- Rules on alcohol and drug use, theft, and staff meals
- Confidentiality, social media use, and conflicts of interest
- Disciplinary steps and how to report a concern
What the assistant uses it for
Answering what behavior is expected of restaurant or hotel employees on shift, and what counts as a serious violation. Also used to explain the disciplinary process, reporting routes, and grounds for dismissal.
How it is versioned
A document of this type has exactly one current version at a time. Upload a revision and it becomes the version that counts — the one before it is kept and dated, but is no longer what your assistant answers from. Nothing is ever deleted, so you can always show what this document said on a given date.
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