Hospitality & Restaurant · Training & HR
Server script guides
A guide giving servers the suggested wording for greeting guests, taking orders, and handling common moments during service.
What it usually contains
- Sample greetings and table introductions
- Wording for describing specials and menu items
- Suggested upselling and add-on phrases for drinks, appetizers, and desserts
- Responses for complaints, allergy questions, and check presentation
- Closing lines and farewell wording
What the assistant uses it for
Use it to answer how staff should phrase things at each step of table service, and what to say in awkward or common guest situations.
How it is versioned
A document of this type has exactly one current version at a time. Upload a revision and it becomes the version that counts — the one before it is kept and dated, but is no longer what your assistant answers from. Nothing is ever deleted, so you can always show what this document said on a given date.
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