Compatibility · Insurance
Carriers
10 document types. Every file you add to this department is filed against one of them — that filing is what routes a question to the right document instead of searching a pile.
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API/portal access instructions
A guide telling agents, brokers, or partner staff how to get credentials for and log into a carrier's agent portal or data APIs.
What it’s used for
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Appetite guides (by risk type)
An underwriter's reference showing which risk types, classes of business, and account sizes a carrier will write, decline, or refer.
What it’s used for
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Binding authority documents
An agreement from an insurance carrier granting an agent, broker, or managing general agent the power to bind coverage on the carrier's behalf within set limits.
What it’s used for
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Carrier product sheets
A short summary sheet from an insurance carrier describing one product's coverages, eligibility, and limits for agents and brokers.
What it’s used for
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Claims phone numbers & contacts
A contact list showing the phone numbers, email addresses and hours for reporting and following up on insurance claims.
What it’s used for
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Commission schedules
A carrier document listing the commission rates paid to agents and brokers for selling and renewing its insurance products.
What it’s used for
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Eligibility criteria
A document setting out who or what an insurer will accept for coverage under a given product or plan.
What it’s used for
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Exclusion rules
A carrier reference listing what a policy does not cover, and the conditions under which claims are denied or limited.
What it’s used for
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Rate manuals (by state)
A state-specific reference book that sets out an insurer's approved premium rates and the rules for applying them to a policy.
What it’s used for
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Underwriting guidelines
An internal rulebook telling underwriters which risks a carrier will accept, on what terms, and at what price.
What it’s used for
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