Insurance · Compliance & Legal
Anti-money laundering guidelines
An internal rulebook telling insurance staff how to spot, check, and report possible money laundering in policies and claims.
What it usually contains
- Customer identification and verification steps for policyholders and beneficiaries
- Red flag lists, such as early surrenders, overpayments, or cash-heavy premiums
- Enhanced due diligence rules for high-risk clients and politically exposed persons
- Escalation and suspicious activity reporting procedures, including the compliance officer's role
- Record retention periods and staff training requirements
What the assistant uses it for
Use it to answer what checks must be done before issuing or paying out a policy, which transactions count as suspicious, and who to notify and how quickly.
How it is versioned
A document of this type has exactly one current version at a time. Upload a revision and it becomes the version that counts — the one before it is kept and dated, but is no longer what your assistant answers from. Nothing is ever deleted, so you can always show what this document said on a given date.
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